At OMG Games, your privacy matters to us. This page explains what information we collect, why we collect it, and how we use it — in simple terms.
If you have any questions, just contact us. We’re happy to help.
1. What Information We Collect
When you shop with us or contact us, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely — see below)
- Order history
When you browse our website, we may also automatically collect:
- Your IP address
- Browser and device information
- Pages you visit
- Basic website usage data (through cookies)
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Send order confirmations and updates
- Respond to your questions
- Prevent fraud
- Improve our website and shopping experience
- Send promotional emails (only if you sign up — and you can unsubscribe anytime)
We do not sell your personal information.
3. Payments & Security
Our store is powered by Shopify, which securely hosts our website.
Payments are processed through Shopify’s secure payment system or trusted third-party payment providers. We do not store your full credit card number on our servers.
Your data is protected using industry-standard security measures.
4. Cookies
We use cookies to:
- Make the website work properly
- Remember items in your cart
- Understand how visitors use our site
- Improve performance and marketing
You can turn off cookies in your browser settings, but some features may not work correctly.
5. Who We Share Information With
We only share your information when necessary to run our business, such as with:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping carriers
- Email marketing services (if you subscribe)
- Website analytics providers
We may also share information if required by law.
6. How Long We Keep Your Information
We keep your order information for our records and for legal/accounting reasons.
You can request access to or correction of your information at any time.
7. Your Rights
If you are a Canadian resident, you have the right to:
- Access the personal information we have about you
- Request corrections
- Withdraw consent to marketing emails
- Request deletion where legally allowed
To make a request, contact us using the information below.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy occasionally. Any changes will be posted here with a new effective date.
10. Contact Us
If you have questions about your privacy or this policy, please contact:
OMG Games
Email: info@omggames.ca
Address: 130 Bell Farm Rd., Barrie, ON
Website: omggames.ca